Terms of Service

Effective: May 23, 2026 · Last updated: May 23, 2026

These Terms of Service (“Terms”) govern your use of Pubflow at app.pubflow.in. By creating an account or using Pubflow, you agree to these Terms. If you don't agree, don't use the service.

1. Who can use Pubflow

You must be at least 16 years old (18 in some jurisdictions). If you're using Pubflow on behalf of an organization, you confirm you have authority to bind that organization to these Terms.

2. Your account

  • You're responsible for keeping your password secure. Don't share it. Tell us immediately if you suspect a compromise.
  • You're responsible for activity under your account — including actions taken by your team members.
  • Provide accurate information when you sign up and keep it up to date.

3. Your content

You own the content you upload, write, or generate using Pubflow (“Your Content”). You grant us a limited, non-exclusive license to host, store, process, and transmit Your Content as strictly necessary to provide the service (e.g. scheduling and publishing it to the social platforms you've connected).

We don't use Your Content to train AI models that serve other tenants, and we don't sell or sub-license it.

4. AI-generated content

Pubflow uses third-party AI providers (currently OpenAI) to generate text and images from the prompts and brand context you supply. AI output is provided as-is — you are responsible for reviewing it before publishing. AI may produce inaccurate, off-brand, or non-compliant content; treat it as a draft, not a final.

You retain the same ownership in AI-assisted output as in other Content you create through the service, subject to the third-party provider's terms (e.g. OpenAI's terms of use).

5. Connected social platforms

When you connect Facebook, Instagram, X, LinkedIn, or any other platform, you authorize Pubflow to act on your behalf within the scopes you consented to (publish posts, read engagement data, etc.). You agree to comply with each platform's terms; Pubflow is not responsible for actions a platform takes against your account (suspension, demotion, deletion) when those actions stem from platform-policy violations in Your Content.

6. Acceptable use

You may not use Pubflow to:

  • Publish content that is illegal, defamatory, harassing, CSAM, infringing, or violates third-party rights.
  • Send spam, run engagement-farming schemes, or otherwise violate any connected platform's automation policies.
  • Reverse-engineer, scrape at scale, or attempt to circumvent rate limits or security controls.
  • Resell, sub-license, or operate a competing service using Pubflow as your backend.
  • Use AI generation to impersonate real people, mislead voters, or generate disinformation at scale.

Our full Acceptable Use Policy is here. We may suspend accounts that violate it, with or without notice, depending on severity.

7. Beta

Pubflow is in beta. The service is provided “as-is” with full access at no cost; we may add, remove, or change features without notice. We'll give account owners at least 30 days' notice by email before invoicing starts and before any change that materially reduces service.

8. Fees and payment (when payments are active)

Plans, prices, and billing cycles will be shown in your billing settings before you subscribe. Card processing is handled by Stripe or Razorpay — your card details are never stored on our servers. Subscriptions renew automatically until cancelled. Until in-app billing controls ship, cancel by emailing support@pubflow.in. Refunds: contact us within 14 days of the renewal charge and we'll evaluate case by case.

9. Termination

You can close your account at any time — email privacy@pubflow.in from your account email address and we will close it and erase your data. We may suspend or terminate an account for material breach of these Terms, with notice when reasonable. On termination, your access ends and we delete your data under the schedule in our Privacy Policy.

10. Warranties and disclaimer

We provide Pubflow on an “as-is” and “as-available” basis. To the maximum extent permitted by law, we disclaim all warranties — express, implied, or statutory — including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that the service will be uninterrupted, secure, or error-free, or that AI output will be accurate, on-brand, or compliant with any platform's policies.

11. Limitation of liability

To the maximum extent permitted by law, Pubflow's total liability arising out of or related to these Terms or the service — for all claims combined — is limited to the greater of (a) the fees you paid us in the 12 months preceding the claim, or (b) USD 100. We are not liable for any indirect, incidental, special, consequential, or punitive damages; lost profits, revenues, goodwill, or data; or for damages caused by actions of third parties (including social-platform suspensions or AI-provider outages).

12. Indemnification

You agree to indemnify and hold Pubflow harmless from any claim arising out of Your Content, your use of the service in breach of these Terms, or your violation of any law or third-party right.

13. Changes to these Terms

We may update these Terms from time to time. If the update is material, we'll email account owners at least 30 days before it takes effect. Continued use after the effective date means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of India. Any dispute will be resolved in the courts of competent jurisdiction in our registered place of business, except where applicable consumer-protection law requires otherwise.

15. Contact

Legal: legal@pubflow.in
General: hello@pubflow.in